Get help with your solar issue

Use this questionnaire to share basic information and identify every issue that applies to your situation. This page is built to make your concern easier to understand and easier to organize.

Solar Owner Help Questionnaire

Please complete the fields below and use the checkbox area marked Click All That Apply.

You can replace this form action later with your CRM, email form handler, or landing page form processor.

Report a solar issue

Use this section to guide visitors before they submit. It makes the page feel more authoritative and more helpful.

  • 1
    Gather your documents Contract, proposal, financing agreement, recent utility bills, monitoring screenshots, and service emails.
  • 2
    Identify the problem category Billing, production, service, warranty, sales claim, financing, home sale, or paperwork confusion.
  • 3
    Compare promise versus paperwork Review what you were told against what your signed documents actually say.
  • 4
    Submit the help questionnaire Flag every issue that applies so your request is easier to understand and respond to.

Helpful reminder

Solar ownership questions are often a mix of utility billing, production expectations, financing language, and service follow-up. Organizing the issue clearly is often the first big step toward a better outcome.